FAQs

Got questions for your local bank? Get some answers.

Your most frequently asked questions, answered.

    Overview

    Mortgage rates, credit cards, mobile banking, and more – we’ve got you covered.

    Mortgages

    What’s an adjustable rate mortgage? How much can I save by choosing a 15-year versus a 30-year mortgage rate? Find answers to these and many, many more mortgage questions.

     

    ScoreCard Rewards

    Learn everything you need to know about this popular rewards program, from how to earn points to how to redeem them for merchandise, travel and more. Spend, pay, buy, fly!

     

    Vehicle Loans

    Everything you need to know to get your auto or truck loan submitted and approved. The more prepared you can be upfront, the faster that new set of keys will be in your hands.

     

    EMV Chip Payment Technology

    What is EMV? How does it help make credit cards more secure? And what should you know about using chip cards while you travel? Get answers to these questions and more.

     

    eStatements

    Learn about the benefits of going paperless, including random code, identity strings and other extra steps we’ve taken to make your eStatements as secure as possible.

     

    Web Browser

    Learn how to clear your cache, cookies and history on mobile devices and desktop browsers. Whether you’re an Android or Apple user, we’ve got you covered.

     

    Visa® Mobile Card App

    Put popular card management features at your fingertips by registering your Visa credit card in our easy-to-use online app.

    Become a member.

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    Financial Resource Center

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