COMING SOON! – New VISA® online banking website

LUSO Federal Credit Union is pleased to announce a new VISA® Online Banking responsive website, where you’ll enjoy an optimized user experience on any device – desktop, tablet or mobile. The updated site will include:

  • A new look & simplified experience
  • Improved navigation & better viewing from your mobile or tablet devices
  • New features like alerts & controls

Take Action

If you are currently using the VISA® Mobile Card App, you will need to log into the new account management website with the same username and password you currently use to access the mobile app. Otherwise, simply use the same username and password you currently use with VISA® Online Banking to access the new account management site.

Make sure your most current email address on file is correct. The new site uses one-time passcodes sent to the current email address on file for multi-factor authentication and security purposes. If you have trouble updating your email address on file, please contact our Member Service Department at (844) LUSO-FCU.

The new website will be available January 25, 2023.

 

VISA® online banking gives you access anytime – day and night - to your credit card account information.

With VISA® online banking cardholders can easily:

  • Enroll in any of your services such as eStatements and Credit Card Alerts
  • Report a card lost or stolen or initiate a dispute
  • Order replacement cards
  • Send an inquiry to customer service
  • Modify profile information (address, phone, e-mail)
  • Manage payments
  • Place travel notifications
  • View transaction history and more!

Our Mobile Card App puts popular features at your fingertips, enabling you to take care of matters in mere seconds—from anywhere and on your schedule! Simply register your card with our Mobile App (Note: the Mobile App uses a separate login than VISA® Online Banking) and enjoy these popular features:

  • Check account details
  • Get a 90-day transaction history
  • Make payments
  • Report a card lost/stolen
  • Lock/unlock card* 
  • Dispute transactions

*By placing a lock on your VISA credit card via the LUSO Mobile Card App, you will prevent most types of card transactions from being processed until you take action to unlock your card. Any digital cards linked to the locked card will also be locked. However, the lock may not stop card transactions presented as a new recurring or previously scheduled recurring transaction by a merchant, transactions using other cards linked to your account, or the posting of refunds or credit adjustments to your account. Additionally, transactions that occurred prior to locking the card will not be affected. Locking your card IS NOT a replacement for reporting your card as lost or stolen. Data or wireless connection is required. Wireless carrier fees may apply.

Installing the Mobile App on your smartphone or other mobile device adds convenience and security to using your LUSO Federal Credit Union card account. Plus, you’ll love how easy all the features are to use. Best of all, it’s free and available now! Why wait? To download our Mobile App, visit the App store or Google Play Store below.

Download on the Apple App Store
Get it on Google Play