Accessibility Statement

At LUSO Federal Credit Union, we are committed to making our website, mobile apps, and digital tools accessible to everyone. If you have trouble using or accessing any part of our website or mobile tools, please call us at 1-844-587-6328 or email us at info@lusofederal.com. We’ll work with you to provide the information or services you need in a way that works best for you—such as by phone support.

We want every member to have a positive experience with LUSO, and we’re dedicated to promoting accessibility, diversity, and inclusion. Our goal is to make it easy for all users to find information and do business through our website and technology platforms.

We are continuously improving our technology to support users with disabilities. Whether you use assistive tools like screen readers, magnifiers, voice recognition software, or switch devices, we aim to make your experience smooth and successful.

To get the best experience, we recommend using the latest versions of assistive technology and internet browsers. Most browsers include simple controls to adjust text size and colors to suit your needs. Because everyone’s preferences are different, using these tools can help you customize how content appears. Keeping your browser up to date will also improve accessibility and compatibility with assistive technology.

Please note: LUSO Federal Credit Union does not provide assistive technology or browsers. For help with those tools, please visit the manufacturer’s website or contact local agencies or nonprofit organizations in your area.

We value your feedback and encourage you to share any suggestions to help us improve website accessibility and other technologies. If you have questions or concerns about our Accessibility Standards, or want to talk about how we provide services to people with disabilities, you can contact us by phone, email, or mail.