January 6, 2021

Headshot of Chief Lending Officer, Jennifer Cowles

LUDLOW – LUSO Federal Credit Union, serving members and communities in Hampden County since 1971, has announced the appointment of Jennifer Cowles to Chief Lending Officer. She will be responsible for managing all lending staff and the credit union’s loan portfolio, while ensuring that the institution’s lending goals are met.

“We are excited to welcome Jennifer to our team,” said Jennifer M.G. Calheno, President and CEO of LUSO Federal Credit Union. “Throughout her career, Jennifer has demonstrated a significant ability to achieve results by deploying strategies designed to exceed established production goals while maintaining asset quality. She is a leader who is accomplished in team building and implementing process improvements with a proven commitment to results.”

Cowles holds a Bachelor of Business Administration in Finance from the University of Massachusetts, Isenberg School of Management and has more than 25 years of experience across financial services and real estate industries. She has an extensive background in real estate lending/loan servicing, investor relations, secondary market and risk management and most recently served as Vice President of Mortgage Lending and Loan Servicing for a credit union based in Worcester County.

“I am excited to join LUSO Federal Credit Union in their 50th year serving members in Hampden County,” said Cowles. “I look forward to working with the team for the benefit of our members.”

In addition to her professional accomplishments, Cowles serves on the Board for CU REALM and is also on the board for the new England CUREN. She also served as an Executive Committee member for the CUNA Lending Council and Chaired the CUNA Lending Council Regulatory/Legislative committee.

To learn more about the lending services offered at LUSO Federal Credit Union, visit www.lusofederal.com.  To speak with a Member Service Representative or Lending Specialist, call (844) LUSO-FCU or email info at lusofederal dot com.

About LUSO Federal Credit Union
Established in 1971, LUSO Federal Credit Union is a local, member-owned financial institution that offers full-service personal and business banking to anyone living or working in Hampden County. Headquartered in Ludlow with a branch in Wilbraham, LUSO provides its members with quality financial services and products. In addition to checking, savings and investment products, LUSO offers auto and real estate loans, financial management services, credit cards, insurance, and an in-school banking program for area students. For more information, please visit www.lusofederal.com or call (844) LUSO-FCU.

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