Member Services LUSO Federal Credit Union 2016-07-22 14:53:41 Not Assigned
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Member Services

We offer a variety of checking accounts and savings plans to suit your special needs. Please take time to discuss which options are best for you with our Member Service Representative. As an independent Credit Union our products and services are designed for members within our local community. We’re here to serve you. We do this in a prompt, efficient and friendly manner.

Your ATM/Debit card provides access to your account in all fifty (50) states plus many locations around the world.

In addition to the wide range of deposit accounts – including LUSO On-Line banking – we offer many financing programs. Check with any of our loan originators when you’re ready to purchase a house, land, automobile, or any other major purchase.

At LUSO Federal Credit Union, you’re a person, not a number. We appreciate your business. Here you’ll receive the kind of service you merit from your Credit Union.

Personal Banking

Advantage Share Savings Accounts
Share Savings Accounts
60 Plus Share Draft Checking Account
Share Draft Checking Accounts
Term Share Certificate Accounts
Individual Retirement Accounts
Money Market Accounts


Christmas Club
Vacation Club
Just-in-Case Club
Business Checking
Business Savings
Business Money Market
Rewards Share Draft Checking
Member Savings Programs


Self Service Coin Machine
Official Checks
Money Orders
Credit Life & Disability Insurance Gap Insurance
Mechanical Repair Coverage
Bank by mail Direct Deposit
Notary Service
Automatic Transfer Authorization
Telephone Transfer


Travelers Checks
Wire Transfers
Bill Payer
Online Banking
Savings Overdraft
Transfer Night Depository
VISA Cash Advances
Redeem Savings Bonds
Merchant Processing Services
Instant Issue Debit Card

Wherever, Whenever!

Normal business hours don’t really appeal to you?

Can’t make it to the branch?

The LUSO team makes house calls, any day of the week, at any time most convenient to our members… We are here to make the banking and lending process as easy as possible! Flexibility is the key to our success.

Scott Ganhão

Scott holds a Certificate of program Study in SAP and a Bachelor of Science in Business Administration from Western New England University.

Mr. Ganhão started at LUSO Federal Credit Union in 2007 and currently has eight years of experience in the banking sector. Mr. Ganhão is a Member of the National Association of Realtors, Member  of the Massachusetts Association of Realtors, Member of the realtors Association of Pioneer Valley and an Associate Partner of Keller Williams Realty. Mr. Ganhão is also a Notary Public of the Commonwealth of Massachusetts.

Mr. Ganhão is also extremely involved in community work and has served on several non-profit organization boards. Mr. Ganhão currently serves on the board of the Lusitania Institute, Our Lady of Fatima Parish Council, Director of Our Lady of Fatima Finance Committee, and is also a Director of the Our Lady of Fatima Dedication Society better known as Festa. Mr. Ganhão is also a member of the Wilbraham – Hampden Rotary Club.

Email Scott!

Kimberly Downing

Kimberly Downing has been in Banking for 30 years. She started her banking career on Cape Cod at Plymouth Savings Bank. Kim then moved to Wilbraham in 1990 and worked for Ludlow Savings Bank. Kim was at TD Bank for 18 years where she was an Assistant branch Manager. Kim is excited to start a new career at LUSO Credit Union where the members and community come first. Kim has lived in Wilbraham with her husband and two daughters for 25 years. Wilbraham is a great community to live and work in. Kim’s main goal at LUSO is to provide outstanding service to all members. She looks forward to being your personal banker!

Email Kim!

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