The purpose of this fraud alert is to inform all members about a recent phishing attempt to obtain credit card account numbers and expiration dates. In cases reported to the NCUA, the perpetrator(s) sent e-mails to credit union members and the general public stating that the “National Credit Union Administration temporarily suspended your account due to fraud attempts.” The e-mail goes on to state “to reactive your account call the toll free number provided.” The e-mail is addressed as originating from the NCUA Region I, Albany, New York office and the telephone number to call has an Albany area code of 518.

NCUA does NOT ask credit union members or the general public for such information. Anyone who receives an e-mail that purports to be from the NCUA and asks for account information should consider it to be a fraudulent attempt to obtain their personal account data for an illegal purpose and should NOT follow the instructions in the e-mail.